Refund Policy – Carlton Enterprise Holdings
Effective Date: August 11, 2025
At Carlton Enterprise Holdings, we value your satisfaction and work to ensure our services meet your expectations. However, due to the nature of our business, certain refund limitations apply.
1. Service-Based Transactions
All consulting and property management services are delivered based on agreed terms and timelines. Once services have commenced, payments are non-refundable.
2. Deposits & Retainers
Any deposit or retainer fees paid to secure services are non-refundable, as they reserve time and resources dedicated to your project.
3. Cancellations
Cancellations made before the start of service delivery may be eligible for a partial refund, minus administrative fees.
Cancellations after work has begun will not qualify for a refund.
4. Exceptions
Refunds may be granted in cases where Carlton Enterprise Holdings fails to provide services as agreed due to factors within our control. Such refunds will be reviewed and processed within 14 business days.
5. Contact for Refund Requests
Email: info@Carltonenterpriseholdings.com
Phone: 706-400-6844
Address: 211 W, 19th St Ste 103, Cheyenne, WY 82001